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500-442 by Cisco - Page 1 | ExamCademy | ExamCademy

Exams
Cisco
500-442

500-442Preview

By Cisco

Updated

21Q per page

Mode Selection

Question 1

Question 2

Question 3

Where should the RONA setting be positioned the highest?

A on the phone in CUCM
B on CVP OPS console
C on the script in UCCE
D on the desk setting on UCCE

Question 4

Which script mode is in use if the script's appearance has changed to a bright white background with black dots?

A Quick Edit
B Edit
C Browse
D Monitor

Question 5

What are two possible Outbound Dialing Modes? (Choose two.)

A Accept Mode
B Preview Mode
C Progression Mode
D Predictive Mode
E Direct Predictive Mode

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In CCE deployments, which two configuration tasks can be performed via the Finesse Server Administration page? (Choose two.)

A Routing scripts
B Workflows
C Routing Layouts
D Skill-groups
E Reason Codes

Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

A Security Configuration Designer
B Security Administrator
C Report Definition Designer
D Report Designer
E Dashboard Administrator