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7495X by Avaya - Page 1 | ExamCademy

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Question 1

Question 2

Question 3

While working on Email Channel Configurations in Avaya OceanaÂ®, where can you enable the Agent Initiated Email feature for Agents?

A Email > Recipient Address > Edit Mail box > check the Agent Initiated Email check box
B Email > Rule Groups > Edit Default Rule > check the Agent Initiated Email check box
C Email > System Rules > Edit Default Rule > check the Agent Initiated Email check box
D Email > Sender Groups > Edit Mail box> check the Agent Initiated Email check box

Question 4

To route contacts based on certain criteria, which two criteria can be applied to the Email Rule group? (Choose two.)

A RSS Feeds
B Recipient Addresses
C Keyword Groups
D Out Of Hours
E URL Filtering

Question 5

After deploying the Avaya OceanaÂ® Cluster1, the cluster status will be in the Deny New Service State.
Which two steps must be performed to complete the Cluster1 installation? (Choose two.)

A Change the Cluster 1 attributes to the desired values.
B Change the Cluster 1 status to accept new service after reboot.
C Change the Cluster1 status to deny new service after reboot.
D Reboot is not required for Avaya Breeze Nodes from Cluster1.
E First reboot Avaya Breeze Nodes from Cluster1.

Question 6

While deploying Avaya OceanaÂ® 3.5, there is a requirement to create a provisioning cluster that can be used as a centralized component for configuring the attributes for the Avaya OceanaÂ® solution.
Which snap-in is required for creating a provisioning cluster?

A OmniCenterProvisioningCollector
B GenericChannelAPI
C CentralizedLoggingService
D OceanaConfiguration

Question 7

Which statement about Avaya OceanaÂ® Engagement Designer (ED) Work Flows is true?

A ED Work Flows are not required while Task Bundles are present in the Engagement Designer.
B ED Work Flow is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.)
C ED Work Flow cannot be edited by the Customers/Business Partners as per their Business Logic.
D ED Work Flow is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.)

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Which two Engagement Designer (ED) configuration settings are required in Avaya OceanaÂ® 3.5 after deploying the workflow for Voice/Elite? (Choose two.)

A Configure attributes under provisioning cluster for the deployed voice workflow
B Configure Routing Rule for Self-Service
C Configure Rule Group for Voice assisted and Self-Service flows
D Configure attributes for Voice-assisted and Self-Service flows from ED Admin Console
E Configure attributes for Voice-assisted and Self-Service from ED Admin Design

After successfully deploying the Email Workflow in the Engagement Designer, where can the customer confirm if the Email Workflow is installed or not?

A In the Avaya Breeze CLI under folder /opt/Avaya
B In the SMGR Web Administration under Avaya Breeze Services
C In the ED Designer Console under Workflows
D In the ED Administration Console under Workflows