CIS-SM: Certified Implementation Specialist – Service MappingDemo

By ServiceNow · Question Mode

QuestionQ16

Customer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

In Service Mapping, which icon indicates a credential error on the Service map?

  • A Yellow triangle
  • B Yellow circle
  • C Red circle
  • D Red triangle
Explanation

A yellow triangle is the Service Mapping map indicator for a credential error, alerting the user that discovery could not authenticate with the configured credentials.

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