CIS-ITSM: Certified Implementation Specialist - IT Service ManagementDemo

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QuestionQ15

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Which of the following options may a survey administrator configure for an individual survey?

Choose two
  • A The ability for end users to decline survey assignments
  • B Number of survey reminder notifications
  • C Trigger conditions
  • D Anonymize responses
Explanation

A survey can have trigger conditions that determine when it is sent and to whom. Its survey definition also includes an Anonymize responses setting, which stores responses without the submitting user name.

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