CIS-ITSM: Certified Implementation Specialist - IT Service ManagementDemo

By ServiceNow · Question Mode

QuestionQ14

Change Management

On the Create New change landing page in Service Operations Workspace, which class label appears for the Emergency change model?

  • A Unauthorized
  • B Default
  • C Break/fix
  • D Out-of-the-box
Explanation

In Service Operations Workspace, the Emergency change model is classified with the Break/fix label, reflecting its use for urgent corrective changes.

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