CIS-FSM: ServiceNow Certified Implementation Specialist – Field Service Management ImplementerDemo

By ServiceNow · Question Mode

QuestionQ6

Implementing Related Processes

What happens when auto-refresh is enabled in the Dispatcher Workspace settings?

  • A It automatically refreshes the agent’s calendar when an event is created
  • B It enables auto-saving of the workspace settings
  • C It automatically updates the map to the current location
  • D It allows automatic unassignment of tasks
Explanation

Enable Auto-refresh refreshes the agent’s calendar when an event—such as a meeting, training, time-off request, personal event, or ad hoc work event—is created in Dispatcher Workspace.

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