CIS-FSM: ServiceNow Certified Implementation Specialist – Field Service Management ImplementerDemo

By ServiceNow · Question Mode

QuestionQ26

Field Service Management Fundamentals

What is intraday schedule optimization intended to accomplish?

  • A To manage an agents’ travel time
  • B To update agent schedules as new events occur throughout the day
  • C To accommodate task bundles
  • D To predict traffic conditions
Explanation

Intraday schedule optimization continually adjusts schedules during the day in response to operational changes, such as newly created, canceled, or rescheduled work.

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