CIS-FSM: ServiceNow Certified Implementation Specialist – Field Service Management ImplementerDemo

By ServiceNow · Question Mode

QuestionQ11

Implementing Field Service Processes

Which tool do administrators use to create questionnaires for work orders and work order tasks?

  • A Process Automaton Designer
  • B Targeted Communication
  • C Survey Designer
  • D Assessment Designer
Explanation

ServiceNow Field Service Management uses the Survey Designer to create survey-based questionnaires and associate their questions with work orders or work order tasks.

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