CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ53

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Which options are available to a customer if they cannot find the answer on the Portal?

Explanation

Customers who cannot resolve an issue through the Portal can obtain support through chat or by creating a support case.

Community Discussion

No comments yet. Be the first to start the discussion!