CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ30

VerifiedCustomer Service Management System Setup and Configuration

Asset classes enable the logical grouping of assets. Five asset classes are provided for grouping assets, and each asset class delivers distinct functionality for that asset group in the platform. Which of the following asset classes are used?

Choose four
Explanation

The five legacy ServiceNow asset classes are Hardware, Facility, Consumable, Software License, and Enterprise Software. Network and configuration are not members of that five-class set; network equipment can be managed as hardware, while configuration items are maintained in the CMDB. Because Consumable assets are absent from the available choices, only four valid choices can be selected.

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