CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ282

VerifiedCustomer Service Management System Setup and Configuration

An Account Relationship is based on a defined account relationship type. Users with the System Administrator role can define which two types of relationships?

Choose two
Explanation

ServiceNow account relationship types that a System Administrator can define are account-to-account and partner-to-account. These define the permitted source and target account categories for bi-directional account relationships.

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