CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ275

VerifiedCustomer Service Management System Setup and Configuration

For security reasons, certain roles cannot be assigned to a group or individual at the same time. Which of the following two roles would be restricted?

Explanation

ServiceNow’s Explicit Roles security model prevents the simultaneous assignment of snc_internal and snc_external. This mutual exclusion also applies to groups and role containment, preventing a user or group from acquiring both internal and external classifications.

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