CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ231

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Match each business rule with its function in the Self-Service Portal.

Select
After registration request submittal, shows info message to user
Shows message to remind users to enter a correct registration code
Validates registration code and assigns account based on the registration code
Checks if the registration is valid based on the user's email address
Explanation

The display-message rule provides the post-submission informational message, while the display rule presents the registration-code reminder. The account-update rule uses the registration code to validate and assign the account. Registration validity based on the user's email address belongs to the validate_registration rule.

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