CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ179

VerifiedCustomer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

Which capability is enabled by the Product Model and Catalog Items Relationship plugin?

Explanation

The Product Model and Catalog Items Relationship plugin associates catalog items with product or service models. It enables customers to access and request catalog services that are relevant to their purchased or subscribed products, creating a contextual service catalog.

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