CIS-CSM: Certified Implementation Specialist - Customer Service Management

By ServiceNow · Question Mode

QuestionQ127

VerifiedCustomer Service Management Integration

Which feature offers easily configured integrations between the Now Platform and third-party Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools or platforms?

Explanation

Integration Hub is the Now Platform capability for configuring integrations with third-party applications through reusable, low-code integration components and spokes, including CRM and ERP systems.

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