Certified OmniStudio Consultant

Question

A company already has an OmniScript that agents use to create new billing accounts. It currently uses three steps to collect the required information:

Step 1: account name and legal number
Step 2: billing cycle and monthly due date
Step 3: email and telephone number

After every step, a DataRaptor updates the account information in Salesforce.

Following best practices, which two improvements can the consultant recommend for this OmniScript?

Choose two

Explanation

A single DataRaptor Load can save all collected account values in one operation, avoiding unnecessary server round trips and partial updates after each small section. Capturing these six closely related fields in one step also reduces unnecessary OmniScript elements and user navigation. Reusable OmniScripts are intended for processes repeated across multiple parent OmniScripts, and Save for Later is not required when no need to pause and resume the short process is identified.

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