QuestionQ88

VerifiedOmniStudio Integration Procedures

A company must create an OmniScript containing three steps.

  • Step 1: Enter customer details
  • Step 2: Select a product
  • Step 3: Show a price retrieved from a REST API

The product price must display automatically in Step 3.

What should the consultant add to the OmniScript design to satisfy these requirements?

Explanation

An Integration Procedure can call external systems, including REST APIs, and return its response to an OmniScript. Action elements placed between OmniScript steps run automatically as the user moves forward, allowing the selected product from Step 2 to be used to retrieve the price before Step 3 is rendered. A DataRaptor Post Action is intended to post data to Salesforce objects, and an action placed inside a step is rendered as a user-initiated button.

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