Certified OmniStudio Consultant

By Salesforce · Question Mode

QuestionQ72

VerifiedOmniStudio User Interface

A company has account information that it wants to show to agents in a summarized view. For each account, it wants to display icons that let users start guided processes for frequent tasks. The processes are reused in other areas of the business.

Which three OmniStudio tools are required to meet these requirements?

Choose three
Explanation

FlexCards display contextual account information in a condensed view and support actionable icons. OmniScripts provide the guided interactions. OmniStudio Actions provide reusable launch actions for OmniScripts and other targets, allowing the same process-launch behavior to be used in multiple parts of the business.

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