Certified OmniStudio Consultant

By Salesforce · Question Mode

QuestionQ5

VerifiedOmniStudio Consulting and Design

A business has a project that must be completed quickly to meet important deadlines. However, the developer assigned to the project has left the company, and the new project team has decided to use OmniStudio tools. The development completed so far used APEX code. The new team must finish the project according to these guidelines:

  • Minimize implementation time
  • Ensure end-user processes are as simple as possible

Find a way to ensure optimal UX.

In this scenario, which two actions should the consultant recommend to the project team?

Choose two
Explanation

Existing Apex classes can be used as OmniStudio data sources, preserving completed development work and reducing delivery time. FlexCards provide contextual, interactive UI components, while OmniScripts guide users through processes; together they support a simple, optimized user experience. Salesforce documents that OmniStudio Integration Procedures can interact with Apex classes and that OmniScripts create guided interactions while FlexCards display data and launch actions.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!