Certified OmniStudio Consultant

By Salesforce · Question Mode

QuestionQ41

VerifiedOmniStudio Data Tools

A company wants to create a new digital interaction process that enables customers to request a service quote from a local retail energy supplier.

The process must:

  • Allow the user to choose one or more energy products from a list
  • Retrieve current energy-usage data from an external system through an API
  • Save the data back to Salesforce as a lead

Which three OmniScript elements should the consultant recommend to fulfill these requirements?

Choose three
Explanation

A Multi-select Input lets a user select multiple products. An HTTP Action calls external web services and APIs to retrieve energy-usage data. A DataRaptor Post Action sends OmniScript data to a Data Mapper Load to create or update Salesforce sObjects, so it can create the Lead record.

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