QuestionQ15

VerifiedOmniStudio User Interface

A consultant is assisting a client that wants to show specific account information on a FlexCard. The client wants to include account status, priority level, creation date, and the company logo. They also want actions such as closing a case, opening a new case, or creating a task.

What is the best approach for the consultant to satisfy the client's requirements?

Explanation

The FlexCard Designer is the appropriate tool for building the card’s user interface: it can add data fields and visual elements such as images, as well as configurable actions. FlexCards specifically support account details including status, priority or service level, creation date, and company logo, along with actions for closing a case, opening a new case, and creating a task.

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