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By Salesforce · Question Mode

QuestionQ11

Subscriber and Data Management

A marketing team uses an Import Activity to load a CSV file into a data extension. The file location is the system-default File Location: Enhanced SFTP. The import fails with the error File Not Found.

Which two steps should fix the problem?

Choose two
  • A Change the file format from ג€comma separated valueג€ to ג€tab delimited.ג€
  • B Ensure the name of the file in the Import Activity matches the file name on the SFTP.
  • C Use the Import Wizard to point to rename the file on the Enhanced SFTP.
  • D Ensure the file to be imported is in the Import Folder on the Enhanced SFTP.
Explanation

An Import Activity reports File Not Found when no source file matching its configured name or pattern is available in the selected location. For the default Marketing Cloud Engagement Enhanced SFTP location, files intended for import must reside in the Import folder. The configured filename must also match the file present on SFTP.

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