QuestionQ1149

Activity Management and Collaboration

Which two actions should an Administrator take to give a sales team an easy way to collect customer requirements and share presentations with customers?

Choose two
  • A Use Salesforce Files to post presentations in Chatter.
  • B Add customers to private Chatter groups.
  • C Add customers to libraries.
  • D Ensure opportunity teams are created for customers.
Explanation

Salesforce Files can be attached to Chatter posts, including slide decks and other presentation files. Customers can be invited to private Chatter groups that allow customers; they can interact with group members and access files shared with those groups. This provides a focused collaboration space for requirements and presentation sharing. Attach Files and Links to Chatter Posts and Add or Remove Customers in Chatter Groups document these capabilities.

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