AB-250: Transforming Contact Center Experiences with AI in Dynamics 365

A company uses separate development, test, and production environments for Dynamics 365 Contact Center.

The company plans to move approved customizations downstream through a repeatable ALM process. The process must package changes and restrict direct editing in target environments.

You need to package Contact Center customizations for the deployment process.

For each requirement, move the appropriate action to the correct requirement. An action may be used once, more than once, or not at all.