AB-100: Agentic AI Business Solutions ArchitectDemo

A company has had a Microsoft Copilot Studio agent in production for three months, and it has received positive user feedback.

You need to identify the number of questions the agent did not answer and the number of sessions between users and the agent that were abandoned.

Which Copilot Studio insights should you use? Each insight may be used once, more than once, or not at all.

A company uses Microsoft Copilot Studio agents.

The company plans to deploy custom connectors across development, test, and production environments.

You need to design an application lifecycle management (ALM) process that ensures consistency and prevents direct editing in production.

Which two actions should you include in the design? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A company uses a Microsoft Copilot Studio agent for customer support.

You are reviewing and validating these prompts:

• A prompt instructing the agent to “help the customer as best you can”
• A prompt that retrieves product information from a knowledge base

You must ensure the agent provides consistent, accurate responses. What should you do for each prompt?

A company has Microsoft Foundry agents that generate responses by using Azure OpenAI resources. The agents are deployed in both the United States and Europe.

A company mandate requires that the agents and their grounding data comply with data-residency and data-movement regulations.

You need to recommend a governance solution for the agents.

What should you include in the recommendation?

Which tool should be used for the prospect-communication requirements in Dynamics 365 Sales?