ITIL 4 Specialist Monitor, Support and FulfilDemo

By ITIL · Question Mode

QuestionQ16

Monitoring and Event Management

Which item is an output of the event handling process and an input to the monitoring and event management review process?

  • A Monitoring plan
  • B Event statistics
  • C Updated monitoring criteria
  • D Notifications from objects
Explanation

Event statistics are produced while events are recorded, categorized, correlated, and handled. The monitoring and event management review process uses those statistics to assess performance, trends, and improvement opportunities.

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