ITIL 4 Practitioner Monitoring and Event ManagementDemo

By ITIL · Question Mode

QuestionQ16

The purpose and key concepts of Monitoring and Event Management

Which of the following is a correct statement about monitoring within the monitoring and event management practice?

  • A It is impossible to define a universal set of monitoring and event management criteria
  • B It is crucial to define a universal set of monitoring and event management criteria
  • C Significance of events does not affect the frequency of active monitoring
  • D Native monitoring tools have little value for the practice
Explanation

Monitoring and event management criteria must be defined for the organization’s specific services, architecture, business priorities, and risks; a universal set of criteria cannot suit every organization or context.

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