ITIL 4 Practitioner Monitoring and Event ManagementDemo

By ITIL · Question Mode

QuestionQ14

The purpose and key concepts of Monitoring and Event Management

An organization is implementing a new knowledge management system.

How will the monitoring and event management practice benefit from it?

  • A The system will have to capture and process events
  • B The system will provide information about possible responses to events
  • C The system will support collaboration between teams responding to events
  • D The system will generate event-based records and tasks
Explanation

Knowledge management provides trustworthy information that supports informed decisions. In monitoring and event management, this can supply documented information about appropriate possible responses to events.

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