ITIL 4 Managing Professional TransitionDemo

By ITIL · Question Mode

QuestionQ17

ITIL Transformation

Which of the following can serve as an operating model for an organization?

  • A The four dimensions of service management
  • B The service value chain
  • C The ITIL guiding principles
  • D Continual improvement
Explanation

The ITIL service value chain is the operating model that connects the activities required to respond to demand and create, deliver, and continually improve services and value.

Learn more

Community Discussion

No comments yet. Be the first to start the discussion!