ITIL 4 Managing Professional TransitionDemo

By ITIL · Question Mode

QuestionQ11

ITIL Transformation

An organization is introducing new technology that will significantly improve the way it interacts with its customers.

Which term BEST describes this situation?

  • A Digital organization
  • B High velocity IT
  • C Digital transformation
  • D IT transformation
Explanation

Digital transformation is the use of digital technology to enable significant improvements in how an organization operates, delivers value, and engages with customers.

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