QuestionQ48
Understand the digital product lifecycle in terms of the ITIL ‘operating model’An organization recently introduced “chaos engineering.” It has since found that some disruptions orchestrated by the “simian army” go unnoticed until they impact users.
Which example shows how the “monitoring and event management” practice could improve this situation?
- A By reviewing single points of failure to find opportunities for additional resilience
- B By creating notifications for outages introduced with chaos engineering
- C By improving the design of systems so that the average time to restore the service is minimized
- D By understanding how much scalability is required to maintain service levels during tests
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