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QuestionQ84

Supplier Management

The supplier management team is accountable for all supplier management practice activities. It is applying the guiding principle ‘progress iteratively with feedback’ to improve the practice. The team is highly aware of its stakeholders’ needs and has already put procedures in place to ensure that every onboarded supplier is integrated with supplier management systems.

Which further activity should the team implement to apply the guiding principle ‘progress iteratively with feedback’?

  • A Circulate reports to customers to prove that the use of suppliers improves service outcomes
  • B Ensure new suppliers are integrated into the organization
  • C Introduce tools to support the SIAM environment
  • D Introduce metrics over time to improve relationships without overcomplication
Explanation

Progressing iteratively with feedback requires manageable, measured improvements that can be evaluated and refined over time. Introducing metrics gradually provides feedback on supplier relationships and enables continual improvement while avoiding unnecessary complexity. Supplier management practice guidance identifies key metrics as essential for evaluating effectiveness and efficiency, supplier performance, and alignment with business goals.

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