ITIL 4 Practitioner Problem ManagementDemo

By ITIL · Question Mode

QuestionQ4

Problem management

What is BEST described as a method to reduce or eliminate the impact of a problem that cannot be resolved?

  • A A known error
  • B Technical debt
  • C Problem control
  • D A workaround
Explanation

A workaround is a temporary solution that reduces or eliminates the impact of a problem when its underlying cause cannot currently be resolved.

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