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CT-UT Practice Exam — Free 40+ Questions

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Question 1

Usability Testing

Question 2

User Surveys

Question 3

Basic Concepts

Question 4

Evaluating Usability, User Experience and Accessibility

Question 5

Summary of Roles and Responsibilities

Question 6

Basic Concepts

Question 7

Usability Reviews

Question 8

Usability Testing

Question 9

Risks in Usability, User Experience and Accessibility

Question 10

Selecting Appropriate Methods

Question 11

Basic Concepts

Question 12

Basic Concepts

Question 13

Selecting Appropriate Methods

Question 14

Summary of Roles and Responsibilities

Question 15

Usability Testing

Question 16

Usability Reviews

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This exam has 40 community-verified practice questions. Create a free account to access all questions, comments, and explanations.

Topics covered:

Basic ConceptsEvaluating Usability, User Experience and AccessibilityUsability Evaluation in Human-Centered DesignRisks in Usability, User Experience and AccessibilityUsability ReviewsUsability TestingUser SurveysSelecting Appropriate MethodsSummary of Roles and Responsibilities

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Which of the following is a key activity in a usability test session?

A Test the set up and modify the test script if needed
B Moderate the usability test
C Extract usability findings and recommendations
D Talk to the participant during the completion of a task

You’re conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire. You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements? i. SUS ii. SUMI iii. WAMMI

A i is true, ii & iii are false
B ii & iii are true, i is false
C i & ii are true, iii is false
D i, ii and iii are true

A “usability test participant” …

A ... helps to set up the system used for the usability test.
B … is a person who observes a usability test.
C ... can be the organizer of a usability test.
D ... is a representative user who solves typical tasks in a usability test.

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on “checkout”, the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the “back” button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

A User control and freedom
B Aesthetic and minimalist design
C Help and documentation
D Visibility of system status

Which of the following is a principal task of the usability test moderator role?

A Define testing tasks
B Log usability problems
C Create a survey plan
D Write a usability test plan

A “usability requirement” is

A A requirement needed to define the size of a mobile phone used in a usability test
B A requirement needed for a usability tester
C A requirement how to conduct a usability test
D A requirement on the usability of a component or system

What’s the difference between an informal usability review and an expert usability review?

A An expert usability review is a formal review, not an informal review
B No formal usability qualifications are required for an informal usability review
C Contrary to an expert review, an informal usability review is based on opinion
D An informal review only requires one reviewer

Which of the following is the best description for a usability test session?

A A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
B A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
C A document specifying a sequence of actions for the execution of a usability test.
D A black-box test technique in which test cases are designed to execute usability scenarios.

You’re redesigning the web shop of a customer and found out that they are using legacy web design techniques like html tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).
Which kind of risk is most likely to occur?

A There’s no risk predictable
B Accessibility risk
C User experience risk
D Usability risk

Which of these basic approaches to a software development project follows all key elements of human-centered evaluation?

A Interview users, develop the software, and perform acceptance test
B Define requirements, develop the software, and perform acceptance test
C Iteratively develop prototypes, perform expert reviews, and integrate found issues
D Interview users, iteratively develop prototypes, and evaluate the software

What does the Equality Act address?

A It obligates organizations to make sites accessible at all costs
B It protects people from discrimination in the workplace and in wider society
C It states that websites have to adhere to the WCAG conformity level AA
D It states that websites have to adhere to the WCAG conformity level A

Why are positive usability findings of high importance? Which of the following statements is wrong?

A Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
B Positive findings are of high importance because they can be used in the report to justify the costs of the test.
C Positive usability findings allow a better view of the usability of the product.
D Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.

Which of the following is the correct distinction between formative and summative usability evaluation?

A Summative evaluations focus on improvement, formative evaluations assess the outcome
B Summative evaluations mostly rely on experts, formative evaluations require users
C Summative evaluations assess the outcome, formative evaluations focus on improvement
D Summative evaluations mostly rely on user tests, formative evaluations require experts

Your last 20-pages usability test report wasn’t received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?

A Include positive findings in the report, not only usability problems
B Include contact details of the test participants so that the development team can contact them in case they have questions
C Add the low-priority findings you didn’t include in the first report
D Make the report more detailed and longer

The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A The report makes use of usability jargon
B The report misses positive findings
C The report is too long
D The report misses a description of the evaluation method

Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A Statutory Code of Practice
B Functional requirements
C Opinion of the management
D Usability standards

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