Professional Chrome Enterprise AdministratorDemo

By Google · Question Mode

QuestionQ25

Monitor and troubleshoot Chrome browser

An organization has configured Chrome to update automatically. The security team runs a compliance report in Chrome Enterprise Core and sees that some infrequently used machines show an older Chrome version. However, when an engineer signs in to those PCs and checks Chrome directly, the correct updated version is shown.

What is the most likely cause of this discrepancy?

  • A The auto-update feature is malfunctioning and not updating Chrome until it is launched
  • B The display version does not update until Chrome is launched
  • C The machine has a different version of Chrome installed that is not managed via auto-update
  • D Network setting is blocking the unattended auto-update check
Explanation

Chrome Enterprise Core shows the last version reported by the managed browser. Managed-browser reporting is refreshed when Chrome restarts and subsequently reports to the Admin console, so a rarely launched browser can leave the console displaying an older version even though the updater has already installed the newer version.

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