Cloud Digital Leader

Google Cloud encrypts customer content at rest by default, with no action required from the customer. This default encryption protects stored data; Security Command Center and Cloud Data Loss Prevention are separate security services, and tags do not enable the baseline encryption. Google Cloud default encryption at rest

Apigee is Google Cloud’s API management platform for building, managing, securing, and exposing APIs so that developers can discover and consume them in applications.

Hosting the subsidiaries’ services with the existing services on a public cloud centralizes infrastructure operation and lets the provider manage the underlying infrastructure. Public-cloud services scale with demand and use consumption-based pricing, reducing operational overhead and cost while providing security capabilities and reliable service options.

Cloud Storage is Google Cloud’s scalable managed object-storage service. It stores unstructured data as objects in buckets and is suitable for large media files such as video and audio archives.

A cloud data warehouse supports scalable ingestion and analysis of large volumes of both structured data, such as interaction metadata, and unstructured data, such as customer text and speech content. This enables the organization to derive insights from support-agent data at scale and in real time.