PK0-005: CompTIA Project+Demo

Question

Following lessons learned, a project manager calls a meeting to understand the poor quality of the project documentation. During the meeting, project team members share insights based on their perspectives and discussions with group members. Which of the following is the project team doing?

A Executing the approved contingency plan
B Constructing an Ishikawa diagram to determine the root cause
C Using a Pareto chart to prioritize the different causes
D Engaging the senior management team in regard to the issue

Explanation

An Ishikawa, or cause-and-effect (fishbone), diagram structures team brainstorming to identify and categorize the possible causes of a quality problem, supporting root-cause analysis. A Pareto chart instead ranks already measured causes by their contribution or frequency.

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PMI Lexicon of Project Management Terms

PK0-005: CompTIA Project+Demo

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Notes

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