220-1201: CompTIA A+ Certification Exam: Core 1

By CompTIA · Question Mode

QuestionQ5

Hardware and Network Troubleshooting

A user reports slow performance when saving documents locally on a computer. A technician reviews the logs and notices entries showing S.M.A.R.T. errors. Which of the following actions should the technician take next?

Explanation

S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) errors indicate impending or existing hard disk failure. When a drive shows S.M.A.R.T. errors, replacement is the appropriate action. Reseating cables or running disk utilities will not address hardware failure.

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