220-1201: CompTIA A+ Certification Exam: Core 1

By CompTIA · Question Mode

QuestionQ4

Hardware and Network Troubleshooting

A multifunction printer in a small office recently had issues with scan-to-email functionality. The manufacturer has an update ready to fix the printer issues. Which of the following would a technician most likely deploy to remediate the issue?

Explanation

Firmware is the embedded software that controls a multifunction printer's hardware and functions. When manufacturers release updates to address bugs or improve functionality like scan-to-email, they distribute firmware updates. Drivers and OS updates operate on the client computer, not the printer's internal systems.

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