220-1201: CompTIA A+ Certification Exam: Core 1

By CompTIA · Question Mode

QuestionQ23

Mobile Devices

A user’s wireless headset displays a “connected” status after it is turned on, but the Bluetooth list on the user’s phone reports that the headset is “not connected.” What should the technician do?

Explanation

Re-pairing clears an invalid or stale Bluetooth pairing relationship and establishes a new authenticated connection between the phone and headset. Wi-Fi settings do not govern Bluetooth connectivity, and entering a PIN is only applicable if pairing specifically prompts for one.

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