500-445: Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)Demo

By Cisco · Question Mode

QuestionQ5

ECE Chat Administration

How do chat entry points operate?

  • A Multiple help links on a website can point to the same entry point.
  • B Each help link on a website can point to the same entry point.
  • C Each help link on a website must point to a separate entry point.
  • D Each help link on a website can point to multiple entry points.
Explanation

A chat entry point is the starting point for a customer chat interaction, and multiple help links on a website may be mapped to the same entry point.

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