SUP-2023: Apple Device SupportDemo

By Apple · Question Mode

QuestionQ34

Troubleshooting System and Application Issues

Which troubleshooting actions should you take if Quick Start does not automatically find the other device?

  • A Restart both devices and try again.
  • B Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices.
  • C Connect both devices to Wi-Fi and make sure that they're placed near each other.
  • D On your current device, go to Settings > Bluetooth and select your new device from the list of options.
Explanation

Apple instructs users to restart both devices when the Quick Start prompt to set up the new device disappears from the current device. Quick Start requires Bluetooth to remain enabled and uses its own setup flow rather than manual Bluetooth pairing.

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