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This exam has 49 community-verified practice questions. Create a free account to access all questions, comments, and explanations.
A customer journey specialist wants to create an offer where the eligibility is linked to certain profile attributes and behavioral data.
How can this be achieved?
When setting-up a decision, what are the minimum Offer decisioning components to be pre-configured before being able to save the decision?
For a marketing journey, a customer journey specialist wants to learn how many emails have been successfully received by their profiles.
How can the customer journey specialist view this information?
An AJO Developer needs to check whether a specific profile has entered the journey or not. The developer is using following Query to fetch the data:
SELECT count(_id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'ec9efdd0-8a7c-4d7a-a765-b2cad659fa4e' AND
_experience.journeyOrchestration.stepEvents.profileID = '[email protected]' AND
_experience.journeyOrchestration.stepEvents.nodeType-'start'
If a profile entered the same journey multiple times, how would it affect the query result?
A customer journey specialist needs to define a custom wait time in an event triggered journey to make sure the feedback request email is sent at a specific hour of the day. The time zone was already configured in the journey.
Assume the wait time expression is evaluated before 9:00 AM.
What is the correct expression for the wait time in order to send the email at exactly 9:00 AM?
A customer wants to validate a decision and include channel type in the response format of a code view.
How can the customer achieve this goal?
A customer journey specialist is creating an SMS message. When attempting to add a URL to the message, the customer journey specialist encounters an error with the URL shortening function.
What is causing this error?
A customer journey specialist wants to enable partial updates of the customer information on a dataset. The data is ingested via query service after data cleansing and transformation have been applied.
Which schema type supports partial updates of the customer information?
A developer needs to monitor that a daily read segment journey is sending the newsletter every day. The developer creates a test profile with a test email address and confirms that the profile is a member of the segment. However, after publishing the journey, the developer notices that they are not receiving the daily newsletter.
What is causing this issue?
A customer journey specialist working for a large chain wants to deliver real-time, personalized SMS messages to hotel guests as soon as they check in. The SMS message has the following requirements:
Guests who are part of the hotel's loyalty program will receive offers for discounts on hotel services based on their current loyalty tier.
Guests who are not in the loyalty program will receive a message with general information about the hotel's amenities, with a call-to-action to join the loyalty program.
All messages should include the guest's first name and the location of the hotel where they checked in, which is included in the check-in event.
Given the requirements, what is the correct way to start this journey?
An Adobe journey optimizer expert is ingesting the customer profiles from cloud storage via CSV files. While creating the data flow to ingest this data, the expert finds that the column headers use spaces (e.g. Email Address). The requirement is to transform all the values in that column to lowercase.
Which expression can be used to apply this transformation?
A journey orchestration specialist is testing a journey flow using an API call from Postman. The journey is in test mode, but the profile being used is not entering the journey.
What is preventing the profile from entering the journey?
A customer journey specialist needs to reactivate a decision with the status complete.
Which action should be selected first from the menu?
A customer journey specialist is formatting a HTML block for an abandoned cart email that will display the product name, quantity and price for the items that were in the cart. The cart information should be formatted as a table.
Which helper function should the customer journey specialist use to wrap the HTML table block to display the details of all products in the cart?
While creating a new real-time journey, the Adobe Journey Optimizer expert notices that the attribute required to personalize the content is unavailable in the contextual attributes tab.
What is causing this issue?
A company currently uses Adobe Analytics to capture data related to their customers' on-site behavioral events, such as product views, products added to cart, and browse-abandonment events. The company wants to create journeys based on web behavior with as little latency as possible after the behavioral event occurs.
How would the developer integrate that data into the Real-Time Customer Profile of Adobe Journey Optimizer to meet the requirement?
When ingesting data into the customer profile, a customer journey specialist defines a personID and an ECID as identities.
What is the maximum number of identities in an identity graph for the customer's merged profile before it is excluded from Real-Time Customer Profile?
A customer journey specialist needs to send a message to an audience via an API call to an external system. To prevent overloading this system, the Throttling APIs have been configured.
What will happen when the limit set in the Throttling API is reached?