QuestionQ86

Communications Mining

Which component in the Communications Mining Dispatcher Framework enables configuration of business logic that decides which communications are routed to which Orchestrator queues?

  • A The CreateQueueItem workflow in the Framework folder.
  • B The AdvanceStream workflow in the Framework folder.
  • C The GetDestinationQueue workflow in the Framework folder.
  • D The Config.xlsx from the Data folder.
Explanation

The GetDestinationQueue workflow in the Framework folder is where the Dispatcher Framework’s business logic is configured. It evaluates the current StreamResult and outputs the destination queue name and destination queue folder, thereby routing communications to the appropriate Orchestrator queues.

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