QuestionQ197

Communications Mining

When running a process in the Communications Mining Dispatcher Framework, what might explain why you cannot retrieve any communications from the Communications Mining platform?

  • A Streams, by default, only return communications added to a dataset after you create the stream, hence you may need to reset your stream.
  • B The RunContinously setting in the Config xlsx file is set to ‘False’.
  • C Your business logic in the GetDestinationQueue workflow isn’t configured properly.
  • D The communications have been redirected to the wrong Orchestrator queue
Explanation

By default, a Communications Mining stream returns only communications added to its dataset after the stream was created. If no eligible newer communications exist, the stream returns none; resetting the stream may be required to retrieve earlier communications. UiPath: Running the process

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