QuestionQ196

VerifiedIntegration and API Automation

A UiPath App connects to a CRM system by sequentially calling three Integration Service APIs: create a customer (returns ClientId), create a contract (requires ClientId, returns ContractId), and send a confirmation email (requires ContractId). The CRM applies a rate limit of 100 API calls per minute, and authentication tokens can expire during the process.

How should the app logic be designed to ensure data consistency, resilient error handling, and scalability for 1,000 daily users?

Explanation

A sequential chained flow retains ClientId and ContractId as state and passes each value only to its dependent operation, preserving the required order and data consistency. Bounded, rate-aware retries and token refresh handling recover transient API and authentication failures without exceeding the CRM limit, while structured error state can provide users with actionable feedback. UiPath supports capturing API integration errors at runtime, and its workflow error-handling guidance supports defined fallback handling for API failures.

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