QuestionQ118

VerifiedOrchestrator and Automation Cloud

When the queue’s Max # of retries is configured as 1 for a process in Orchestrator and the queue contains 5 transaction items, the first transaction item throws a Business Rule Exception at runtime.

How does the process proceed?

Explanation

Orchestrator does not automatically retry a queue item that fails with a Business Exception, because such an exception indicates that the transaction data does not satisfy a business requirement. The failed item is not retried, and the queue-processing workflow can continue with the remaining transaction items.

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