CIS-SPM: ServiceNow Certified Implementation Specialist - Strategic Portfolio ManagementDemo

By ServiceNow · Question Mode

QuestionQ19

Resource Management

What determines the resource schedule when both the Schedules related list and the Schedule field are empty?

  • A Default Schedule Name (com.snc.resource_management.default_schedule)property
  • B Effort type
  • C Default Project Management Schedule
  • D Average Daily FTE Hours/Hours Per Person Day (com.snc.resource_management.average_daily_fte) property
Explanation

When no schedule is supplied through either the Schedules related list or the Schedule field, ServiceNow Resource Management uses the instance default configured by the Default Schedule Name (com.snc.resource_management.default_schedule) property. The other properties govern effort or FTE-hour calculations, or a separate project-management default, rather than this fallback schedule selection.

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