CIS-SM: Certified Implementation Specialist – Service MappingDemo

By ServiceNow · Question Mode

QuestionQ2

Customer Service Management System Setup and Configuration

Which of the following best describes what happens when Discovery is configured with 3 MID Servers in a Load Balance Cluster and Shazzam cluster support is disabled?

  • A All three MID Servers will be used during the Port Scan phase and all three will be used during the classification phase.
  • B Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.
  • C Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.
  • D All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.
Explanation

Shazzam cluster support is the setting that distributes Shazzam (port-scan) processing among multiple MID Servers in a cluster. When it is disabled, a single MID Server performs the port scan, while the load-balanced cluster can use all three MID Servers for classification work.

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