CIS-SM: Certified Implementation Specialist – Service MappingDemo

By ServiceNow · Question Mode

QuestionQ12

Customer Service Management Portal, Knowledge Management, Service Catalog, Communities and Performance Analytics

On the Dependency View map, which button must be selected to see the related services for a configuration item?

  • A Vertical
  • B Group
  • C Details
  • D Force
Explanation

In ServiceNow Dependency Views, the Details control displays related information for the selected configuration item, including related services. Vertical and Force select map layouts, and Group changes how items are grouped.

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